This policy explains how refunds and cancellations are handled for services provided by Click2Comply. Because we provide professional services, refunds are considered fairly and on a case-by-case basis as set out below.

1. Nature of our services

We provide professional services that involve time, expertise, and in many cases payments to government portals and third parties. Once work has commenced, the effort and any government/third-party fees incurred cannot be reversed.

2. Government & third-party fees

Government fees, statutory charges, and any third-party payments made on your behalf are non-refundable, as these are paid to external authorities and are outside our control.

3. Cancellations & eligible refunds

If you cancel before we have commenced work, our professional/service fee is refundable after deducting any transaction charges.
If work has partially commenced, a proportionate refund of the unused portion of our professional fee may be considered.
Once a service is completed or filed with the relevant authority, the fee is non-refundable.

4. How to request a refund

To request a cancellation or refund, email info@click2comply.in with your name, contact number, service details and reason. We aim to review and respond within 5–7 business days.

5. Refund processing

Approved refunds are processed to the original payment method within a reasonable period, typically 7–10 business days after approval, subject to your bank/payment provider timelines.

6. Contact

For any question regarding this policy, contact us at info@click2comply.in.

Questions about this policy?

Refund & Cancellation Policy